Longberry Farm Glamping Ltd - Terms & Conditions of Booking
1) Definitions
a) “The business” trades as Longberry Farm Glamping Ltd. and is referred to here as Longberry
2) The Rules
a) Music to be turned off by 11pm SHARP and all day guests to have departed by 11:30pm. Any noise to be kept to an absolute minimum after this time.
b) To avoid any unnecessary disturbance to our neighbours, we require that any music played is contained within the covered patio space. This includes the set up of any speakers or live musicians and the volume must be kept to a reasonable level.
c) We will be required to give a Temporary Event Notice (TEN) to the local council for which there is a fee of £21, this cost is already included in the price.
d) We will require the full details and public liability insurances of any external suppliers that are brought in to be given to us before the event takes place.
e) The costs quoted do NOT include: any hire fee for a marquee/tipi in which to hold the event, catering or provision of drinks, staff or security, all of which would need to be arranged separately by yourselves, if needed.
f) Portaloos, additional showers & generators may be required to cope with the extra guests on site during the event depending upon numbers and planned entertainment.
g) In order to confirm a booking we require a deposit to secure the preferred dates and we can offer a payment plan as follows:
30% - upfront to confirm the booking
30% - 6 months before the event
Remaining balance 8 weeks before the event.
h) We require at least a £500 damage deposit to be secured with a credit card. This is fully refundable after the event on the condition that no major damage has occurred.
i) Fireworks and Chinese Lantern types are strictly forbidden due to the high risk of damage to neighbouring properties / land / animals that live locally.
j) Use of the firepit and campfires is strictly subject to the current weather and ground conditions at the time of the event. If we deem the conditions unsafe for a fire, we will not allow one.
k) For weddings, you will not be able to get legally married here as we do not have a ceremony licence. A couple of options could be to either get married in the local church and have the reception here or you could marry in a registry office before / after and have a celebratory ceremony on the day (this can often be a lovely option as you can have the ceremony part provided by a close friend or family member)
3) Bookings & Cancellations
a) Bookings can be made by e-mail via hello@longberryfarm.com and these Terms and Conditions apply to all bookings.
b) A booking is only confirmed once Longberry Farm has received a non-refundable booking deposit and sent an e-mail confirmation to your designated e-mail address.
c) We offer a cooling off period of 21 days (for bookings made 12 weeks or more in advance of your stay) in which you can cancel your booking and receive a full refund of your booking deposit. All bookings cancelled after 21 days from the date of receipt of the deposit payment will forfeit their booking deposit in full. There are no exceptions to this rule so please ensure appropriate event insurance is taken out at the time of booking.
d) Bookings made less than 12 weeks in advance of the stay do not qualify for the 21 day cooling off period and booking deposits are non-refundable once paid.
e) We offer instalment payments, we reserve the right to cancel a booking, without refund, if any instalment is overdue by 14 days or more.
f) Please ensure instalments are paid promptly and on time. We will apply a rate of interest to any overdue amount at a rate of 10% per week that an instalment payment is overdue.
g) Any cancellations will be liable to payment of the outstanding balance.
h) A security / damage deposit of at least £500 is required for all bookings.
i) Payments may be made using bank transfer or by credit or debit card.
j) We strongly recommend that you take out an appropriate insurance policy at the time of booking which will protect you should you need to cancel your event for any reason.
k) Longberry reserves the right to request the details of all people in your party including names and ages at any time before or during your stay. This information may be required for insurance purposes.
l) Longberry requires the full details of any 3rd party suppliers that you will be bringing onto site. Any suppliers must have their own valid public liability insurance policy in place at the time of the event.
4) Your Event
a) Arrival and Departure times are stated on your Booking Confirmation
b) We ask that you book all the hours that you will need in advance, this should include time for setting up before your event and clearing away afterwards. Longberry reserves the right to charge £100 per hour (or part thereof) that you are on site which hasn’t been pre-booked and confirmed in your Booking Confirmation.
c) Upon departure, all facilities are to be left clean and tidy. All items used during your event must be washed before departure and put back where they were found.
d) All rubbish should be placed in the large wheelie bins in the car park.
e) Longberry reserves the right to charge the cost for repair or replacement should any facilities, equipment or inventory be accidentally, wilfully or excessively damaged.
f) Parking is provided free of charge on site.
g) Cars are strictly to be parked within the designated parking areas only.
h) Cars parked on site are left entirely at the owners risk, Longberry accepts no liability for cars left on site at any time.
5) Pets
a) Well behaved and fully trained dogs are allowed on site at no extra cost.
b) Dogs must be properly supervised at all times, must not be on the dangerous dogs list and must not cause a nuisance or threat to anyone.
c) Dogs must be kept on the lead at all times whilst on site, this is for the sake of the livestock in the surrounding fields. The site is not fenced with dog-proof fencing.
d) You must fully clear up your dogs mess throughout the entire site.
e) Please provide your own dogs bedding and bowls.
f) Any damage deemed to be caused by dogs will be charged for.
g) Longberry reserves the right to ask you to leave at any time and without prior notice if your dog causes an unacceptable amount of noise disturbance or if you do not clear up after your dog. No refund will be offered in this case.
6) Responsibilities
a) The booker named on the Booking Confirmation is ultimately responsible for the behaviour of the group and any damages that may occur whilst the group is on site.
b) Noise must be kept to a minimum. Noise travels far in the countryside and we ask that you respect our neighbours peace and quiet.
c) If you cause a disturbance and continue to do so after being asked by us to stop, Longberry reserves the right to ask you to leave at any time and without prior notice. No refund will be offered in this case.
d) Children are the sole responsibility of the adults in their party at all times. There are several hazards around site and children should be in the site of responsible adults at all times.
e) Extra care must be taken around the ponds/streams and near any fires/naked flames.
f) The structure of trees around the site cannot be guaranteed and therefore should not be climbed.
g) Fires are only permitted in the central firepit and ONLY if weather and ground conditions permit. In the case of drought conditions, all fires will be strictly prohibited.
h) All tea light candles must be kept in the lanterns provided and used outdoors only.
i) Gas bottles for the BBQ must not be tampered with.
j) If the bottled gas runs out, please make a member of Longberry staff aware of the fact and allow us to change the gas bottle.
k) Fire fighting equipment is provided. This is only to be used if you are sure it is completely safe to do so.
l) Longberry accepts absolutely no liability for any potential damage to property or persons or any injuries of any kind sustained whilst on site.
m) There is a complete no smoking policy inside of all structures at Longberry Farm.
n) Smoking is ONLY permitted in the designated smoking area within the car park. If we find cigarette butts or any evidence of cigarettes or vapes anywhere else on site we reserve the right to charge a fee of £200 which will be donated to wildlife charities.
o) Strictly no fireworks, sparklers or Chinese lanterns are allowed on site.
p) We have a zero-tolerance policy towards drugs, any evidence of drug use discovered during or after your event will be reported to the police.
q) Any confetti or glitter must be biodegradable for the sake of the wildlife and environment. We highly discourage the use of balloons, especially those with confetti inside as they are incredibly damaging to the environment. There are several eco-friendly decorative alternatives available.
7) Damage Deposit
a) A refundable damage deposit of at least £500 is required for every booking and will be refunded back onto the card you paid with within 7 days of departure, provided that our Terms and Conditions set out in this document are met.
b) Damage Deposits will be secured automatically on the day of your arrival – the card used for the balance payment will be used to secure the damage deposit.
c) Guests are required to take good care of the property and its contents and leave all spaces clean and tidy at the time of departure. All or part of the damage deposit will be forfeit if, during the hire period, there are any breakages or damage caused to any area of the site, furniture or equipment or if after the guests have vacated the premises the property requires additional cleaning beyond what would be reasonably expected.
d) Guests would be required to reimburse Longberry Farm Glamping Ltd if the total amount of damage and/or extra cleaning charges exceeds the amount of the damage deposit held. If during your event we become concerned as to the extent of any damage, breakages or disturbance, we reserve the right to insist that guests vacate the site. If this action is taken, it shall be deemed the rental of the property has immediately come to an end and neither the guests nor anybody within the group shall be entitled to a refund or any compensation.
e) Please do let us know about any breakages or damage, however minor, so that we can arrange to replace/repair the items in time for the arrival of the next guests - we don’t always charge for minor breakages if reported to us before departure.
8) Longberry reserves the right to amend these Terms & Conditions at any time and without prior notice.
9) The most recent and relevant Terms & Conditions will always be available on our website (www.LongberryFarm.com/terms) or upon request.
10) Upon making payment and booking an event at Longberry you are hereby accepting our Terms & Conditions in full and therefore take complete responsibility for any loss or injury that may occur as a result of your stay.
11) Longberry will in no way be held responsible for any loss or injury whatsoever resulting from any aspect your event.
12) We strongly advise that ALL bookers take out comprehensive event insurance to cover possible cancellation costs. If you choose not to then you accept responsibility for any loss that you may incur due to any cancellation.
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Longberry is not liable for any refunds or expenses you incur in the event they are prevented from fulfilling your booking as a result of circumstances beyond their control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, unusual weather events, epidemics, pandemics, health risks or such similar events ("Force Majeure"). We recommend that you have adequate insurance in place to cover this.
Last updated: 29th August 2026